Terms of Service

Lona - Your AI Travel Assistant

Effective Date: December 1, 2024

Please read these Terms of Service ("Terms") carefully before using the Lona mobile application (the "App"). By downloading, installing, or using the App, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using Lona, you agree to comply with and be bound by these Terms of Service. If you do not agree to these Terms, you may not use the App.

We reserve the right to modify these Terms at any time. Your continued use of the App after any changes constitutes your acceptance of the modified Terms.

2. Description of Service

Lona is an AI-powered travel assistant application that provides:

  • AI travel guide conversations and recommendations
  • Personalized travel itinerary planning and generation
  • Travel plan storage and management
  • Attraction recommendations and travel guides

We reserve the right to modify, suspend, or discontinue any aspect of the App at any time without prior notice.

3. Eligibility and Age Requirements

You must be at least 13 years old to use the App. If you are under 18, you represent that you have obtained parental or guardian consent to use the App.

By using the App, you represent and warrant that:

  • You are of legal age to form a binding contract in your jurisdiction
  • You have the authority to enter into these Terms
  • Your use of the App will not violate any applicable law or regulation

4. User Accounts and Responsibilities

When using the App, you are responsible for:

  • Maintaining the confidentiality of any account information
  • All activities that occur under your account
  • Providing accurate and complete information when creating travel plans
  • Using the App in compliance with all applicable laws and regulations

You agree not to:

  • Use the App for any illegal or unauthorized purpose
  • Interfere with or disrupt the App or servers connected to the App
  • Attempt to gain unauthorized access to any portion of the App
  • Use automated systems or bots to access the App
  • Transmit any viruses, malware, or harmful code

5. AI-Generated Content and Disclaimers

5.1 AI Recommendations

The App uses artificial intelligence to generate travel recommendations, itineraries, and advice. These recommendations are provided for informational and planning purposes only.

Important: AI-generated travel recommendations, itineraries, and advice are suggestions only and should not be considered as definitive travel guidance. Always verify information independently, including:

  • Attraction hours, availability, and admission requirements
  • Restaurant reservations and operating hours
  • Accommodation availability and pricing
  • Transportation schedules and routes
  • Local laws, regulations, and travel advisories

5.2 No Guarantee of Accuracy

We do not guarantee the accuracy, completeness, or reliability of any AI-generated content, travel recommendations, or itinerary suggestions. Travel information may change without notice, and we are not responsible for any errors or omissions in the content provided by the App.

6. Travel Risks and Liability

Travel Disclaimer: Travel involves inherent risks. You acknowledge and agree that:

  • You are solely responsible for your travel decisions and safety
  • You should consult with travel professionals, check official sources, and obtain appropriate travel insurance
  • We are not responsible for any loss, injury, or damage that may occur during your travels
  • You should verify all travel information, including visa requirements, health advisories, and local conditions

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL LIABILITY FOR ANY LOSS, DAMAGE, OR INJURY ARISING FROM YOUR USE OF THE APP OR RELIANCE ON ANY INFORMATION PROVIDED BY THE APP.

7. Intellectual Property

The App, including its design, features, functionality, and content, is owned by Lona and protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes. You may not:

  • Copy, modify, or create derivative works of the App
  • Reverse engineer, decompile, or disassemble the App
  • Remove any copyright, trademark, or other proprietary notices
  • Use the App for any commercial purpose without our prior written consent

8. Third-Party Services

The App may integrate with third-party services, including AI service providers, to deliver its functionality. Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the practices or content of third-party services.

9. Data and Privacy

Your use of the App is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the App, you consent to the collection and use of your information as described in our Privacy Policy.

10. Termination

We reserve the right to suspend or terminate your access to the App at any time, with or without cause or notice, for any reason, including if you violate these Terms.

You may stop using the App at any time. You can delete your account and all associated data through the App's account deletion feature.

11. Disclaimers and Limitations of Liability

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE APP.

12. Indemnification

You agree to indemnify, defend, and hold harmless Lona and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

  • Your use of the App
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your reliance on any information or recommendations provided by the App

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Lona operates, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the App shall be resolved through good faith negotiations. If a dispute cannot be resolved through negotiations, it shall be subject to the exclusive jurisdiction of the courts in the applicable jurisdiction.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms in the App and updating the "Effective Date" at the top of these Terms.

Your continued use of the App after any changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the App.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lona regarding your use of the App and supersede all prior agreements and understandings.

17. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: support@Lona.com

We will respond to your inquiries within a reasonable timeframe.