Privacy Policy

1. Information We Collect

Lona is designed with your privacy in mind. We collect minimal information necessary to provide you with a personalized travel planning experience:

1.1 Information You Provide

• User Profile: Nickname and avatar preferences that you choose to set within the App
• Travel Preferences: Travel plans, itinerary details, budget information, and preferences that you input when creating travel plans
• Settings: Theme preferences and other app settings you configure

1.2 Automatically Collected Information

• App Usage Data: Information about how you interact with the App, such as features used and time spent in the App
• Device Information: Basic device information such as device type and operating system version, which helps us ensure compatibility and improve performance

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our travel planning services
• Generate personalized AI-powered travel recommendations and itineraries
• Enable AI guide conversations and travel advice
• Save and manage your travel plans and preferences
• Customize your app experience based on your preferences
• Ensure the App functions properly and troubleshoot technical issues

3. Data Storage and Security

Your privacy and data security are our top priorities:

3.1 Local Storage

All your personal data, including travel plans, user profile information, and preferences, are stored locally on your device using standard iOS data storage mechanisms (UserDefaults). We do not upload your personal information to external servers.

3.2 AI Service Integration

When you use our AI-powered features (such as AI guide conversations or itinerary generation), your queries and travel preferences are sent to third-party AI service providers to generate responses. These interactions are necessary for the App's core functionality. We do not store your conversations or travel queries on our servers.

3.3 Security Measures

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Third-Party Services

The App uses third-party AI services to provide travel recommendations and generate itineraries. These services may process your queries and preferences to deliver AI-powered responses. We recommend reviewing the privacy policies of these third-party service providers to understand how they handle your information.

5. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our records.

6. Your Rights and Choices

You have the following rights regarding your information:

• Access: You can view and access all your stored information directly within the App
• Modification: You can update or modify your user profile, preferences, and travel plans at any time through the App settings
• Deletion: You can delete your account and all associated data through the App's account deletion feature. This will permanently remove all your stored information from your device
• Data Export: Your data is stored locally on your device, and you have full control over it

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Effective Date" at the top of this policy.

Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

8. International Users

If you are using the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the App, you consent to the transfer of your information to these countries.

9. Contact Us